Managed Customer Inventory
Downtime is Crippling
When mobile solutions fail, it impacts productivity, workflows, and revenue. The cost of downtime includes poor user and customer experiences.
Keeping downtime to a minimum involves quick and easy support channels and a ready-to-go inventory of plug-and-play backups that can be pre-staged, configured and deployed to your end-users overnight.
But many organizations struggle with their mobile device management operations—both with what's already deployed and maintaining a pool of spares. Equipment has to be kept in a ready-now state. There must be a comprehensive system for tracking where everything is and its current status. Then, there are the logistics challenges of getting devices where they need to go as fast as possible.
Reserves at the Ready
Keep your mobile workforce moving with a strategically managed pool of ready-to-deploy devices. Our team oversees a dedicated inventory of pre-configured units that can be shipped overnight. We oversee your stock of reserve equipment and use our proprietary itrac360 tool to keep an eye on all devices, their break/fix status, and if there are enough replacements on hand.
To take it a step further, we offer Zero Downtime Replacement powered by LocknCharge smart lockers. When a device fails, employees simply walk up to a secure locker and get another. Faulty devices are captured in the same locker for return and diagnostics.
With real-time inventory monitoring, automated replenishment, and rapid fulfillment through our national service centers, you can ensure your teams always have the technology they need, exactly when they need it.
Keep Devices at the Ready
Stratix Swap
Device replacement from a spare pool without repair services. We coordinate the return of broken equipment for responsible IT Asset Disposition (ITAD).
Zero-Downtime Replacement
Secure, self-serve device charging lockers. Ideal for broken device exchanges.
Speedy Replacement
Next-day delivery of out-of-the-box-ready devices from a dedicated and managed spare pool.
Industry-Leading Service
Our Net Promoter Score is in the top 1 percent of our competitors globally—meaning when your users call for help, they get the solutions they need quickly.
Real-Time Visibility
Our propriety itrac360 system gives you a single-pane-of-glass view into your entire enterprise mobility solution to see device statuses, order tracking, repairs, and spare pool levels.
Full Lifecycle Management
Our certified and trained enterprise mobility experts can repair devices or manage repairs through an OEM to quickly return them to your spare pool inventory.
Fact Sheet: Managed Custom Inventory
Stratix can manage your inventory in multiple ways to suit your specific workflows and organizational structure.
Read Data SheetFact Sheet
FUYL Smart Lockers for Aviation Operations
SmartMobile Zero-Downtime Replacement from LocknCharge and Stratix eliminates device downtime and reduces IT workload.
LearnWhy Stratix?
We're a single point of contact with best-in-class customer ratings and multiple facilities across North America that can ensure you always have a ready-to-go spare pool of devices available. Our services team quickly deploys equipment wherever it needs to go to keep downtime to an absolute minimum.
CUSTOMER TESTIMONIAL
We have been very happy with our choice of Stratix to manage our mobile devices. They currently managed roughly 6000 devices in our US centers. They handle all aspects of our mobile devices at our US centers this includes delivery, support, replacements and administration of our MDM (AirWatch). We couldn’t have managed our device rollout based on the size and expertise of our internal team. Stratix not only managed the process but also work with us to implement best practices around the MDM security and management of the devices. The entire team is very responsive to our needs from sales all the way up to their leadership team and everything in between.
Eliminate Device Downtime Today
Let us show you how a well-managed inventory strategy can transform your mobility program.
We provide the expertise and operational backbone to make it effortless.
Call, chat, or use the form to connect with us.